Hi Gayle. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.
Hardware and sound, select sound, select recording, select the turntable input, normally USB PnP Audio Device and click on properties Click on levels Set the volume very low, e.g. 2 or 3 to begin with, start playback of a record and adjust the sound level so that the sound is not distorted. This item: VIBE SOUND VS-2002-SPK USB Turntable with Built-In Speakers. Set up a giveaway What other items do customers buy after viewing this item? 1byone Belt Driven Bluetooth Turntable (Black) 3.4 out of 5 stars 115. Victrola Bluetooth Suitcase Record Player with 3-Speed Turntable.
Most record players are such old technology they'd be considered 100 or more years old in computer years.
That said go into Device Manager, from View tab Show Hidden Devices, go through the categories until you find it. Does it have a driver or is it in error with a yellow ! mark? From the driver tab choose Update Driver Automatically .
Check for WIndows Updates and expedite install of all of them.
If that doesn't help update the Sound controller driver from the PC maker's Support Downloads web page.
Have you had this player working in WIndows before?
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
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